As a part of an ongoing effort to improve the examination and examination report processes, the Commissioner has been soliciting input regarding the supervision provided by the Texas Department of Banking. The goal of the survey is to help target areas for improvement, as well as to identify what parts of the existing process are working well.
Surveys are mailed to each bank or trust company within 30 to 45 days after the completion of an examination. The survey contains questions covering three areas: the examination process, examination reports, and the examination scope and correspondence. Respondents may select from the following choices for each question: (1) strongly agree, (2) agree, (3) disagree, and (4) strongly disagree. Consolidated data is presented as a percentage of the total number of respondents.
If you have any questions about the survey or the results, please contact our Director of Bank and Trust.
Commissioner's Examination Survey Results: